In case you’ve never had a web hosting account or you’ve switched companies and the new one employs an account administration dashboard that you have not seen so far, you may become baffled about how to carry out a given task in your account or on your desktop computer. That is the reason why, a lot of hosting providers have created a knowledge base, which outlines the most frequent inquiries and problems related to the specific platform they use, instead of adding only some general details. Such a knowledge base will permit you to find the right information quickly and effortlessly, so you will not need to devote plenty of time and efforts to issues that might require something as elementary as pushing a button or marking a tick box. Thus, not only can you get stuff done, but you can also acquaint yourself with plenty of new and useful things, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you have bought your first shared hosting plan from our company or have moved your site over to us, you’ll get accustomed to our services and our in-house created Hepsia hosting Control Panel before you know it thanks to the fact that we have compiled an exhaustive online knowledge base where you can find all the info that you will ever need – both general info about the hosting service as a whole and more specific info about the different features that you can use and the obstacles that you can bump into. The articles themselves are located in 2 places. The complete article collection can be accessed via the Control Panel’s Help section. You can find articles that are dedicated to the different features in every section of the Control Panel as well. You can discover how to accomplish basically everything, from creating an .htaccess file to administering a mailing list, and all the articles include detailed instructions, so you’ll never get disorientated on account of an ambiguous text. Needless to say, in case you encounter a more specific obstacle and you do not find anything about it in our knowledge base, you can get in touch with our help desk support team members 24x7.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages feature elaborate online technical documentation where you will see info about all the features that our custom-created Hepsia Control Panel comes with, together with solutions to different questions and challenges that you could stumble upon. All user guides contain in-depth explanations, which is the reason why you won’t have to worry about overlooking something if you aim to export a database, for instance. The troubleshooting articles cover a number of viable causes of certain problems and the solution for each of them, so if you’re unable to send emails although you have the correct outgoing mail server settings, for instance, you can quickly see what the reason might be and repair the problem with a couple of mouse clicks in your email client. As Hepsia has quite a few features, you will be able to find applicable articles in each of its sections. In case you want to browse all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.